Manufacturing/Service Employers
The following manufacturing and service companies are located in the Taylorville area.
 

GSI Grain Systems Incorporated (Agricultural Manufacuring)
Ahlstrom Engine Filtration (High Quality Filter Paper)
ATY Building Systems, Inc. (Design & Manufacturing, Pre-engineered Buildings)
Watson Foods (Food Additives)
Sta-Care (Countertop Production)
Botkin Lumber Co. (Custom Crates)
PBI (Concrete Production)
Illini Metals (Metal Fabrication)
Macon Metals Products Co. (Metal Fabrication)
Meadow Brook Meat Company (MBM) (Food Distribution)
Waste Management (Landfill Disposal)
Archer Daniels Midland (Grain Processing)
Consolidated Communications (Back Office)
Marketing Alternatives, Inc. (Service Center)
Monsanto (Research & Production)
Service Advantage (Service Center, Back Office)
Taylorville Memorial Hospital
Dominion Kincaid Generation (Power Generation)
Buckley Growers (Greenhouse and Nursery)

Testimonial
Consolidated Operator Services Achieves Master Call Center Certification

The Consolidated Operator Services center in Taylorville, Illinois was recently reorganized by national consulting firm The Paisley Group Ltd. as Master Call Centers for providing exceptional customer service to directory assistance customers. According to The Paisley Group Ltd. data, Consolidated ranks high than major local and long distance carriers in the areas of fulfillment and customer care for directory assistance.

The Paisley Group is an independent consulting firm recognized as a leader in coaching and auditing centers that provide directory assistance. To be certified, a center must achieve and consistently retain scores of 90% or above in customer service during The Paisley Group monthly audits.

This Master Call Center award certifies that Consolidated's agents provide a superior level of service while following efficient search and call-handling strategies, with most recent scores of 94.5% in customer care.

Rick Hall, Consolidated Operator Services General Manager, said The Paisley Group scores assure customers that Consolidated Operator Services consistently provide accurate and high-quality service. "As a certified center, our customers can expect exceptional service and responsiveness with every call." he said.